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Is your hospitality tech stack up to scratch?

Take our 5 minute self-assessments to discover whether your technology is driving your business forward or causing more problems than solutions.

Investing in the right technology can have a significant and lasting impact on your hospitality business, automating processes, reducing costs, speeding up service and ramping up revenues. But with a huge variety of solutions and suppliers to choose from, all with different features and functionality, how do you choose the right system for you? And how do you know if your current tech is up to the job?

Our five tech self-assessments are designed to give you the answers to these questions.

By answering a range of yes/no questions, we’ll help you understand where your current systems are meeting expectations and where you could make improvements, with personalised guidance on what to do next.

1: Reducing administration tasks

Find out if your tech helps you remove manual tasks that sap time and resources, and enables you to improve speed and efficiency. This 5-minute assessment covers everything from automation and stock control, to invoice reconciliation and finance management.

2: Driving revenue

Let’s focus on your bottom line, and examine how your tech helps you to drive additional revenue. In this quick but thorough assessment we’ll ask questions about collecting and using customer data, mobile ordering and payment options, and real-time reservation systems.

3: Speeding up service

Fast service is a key factor in improving the customer experience and turning more tables. Our third 5-minute assessment analyses your tech’s capabilities to use multiple ordering channels, calculate cooking times, and avoid pinch points such as manual rekeying.

4: Maximising margins

This assessment takes a closer look at how you can ensure your business is as profitable as possible, including your reporting capabilities and whether your tech can provide digital stock checks, audit tracking, and recipe management (amongst other topics). We’ll identify where your tech is helping you achieve your goals, and where it’s letting you down.

5: Improving the guest experience and driving loyalty

Here, we examine the role of your tech in improving your all-important customer experience. Answer a few questions that look at loyalty schemes, redemption convenience, and customer journey analysis to understand any room for improvement.