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Assessment 5:

Improving the guest experience and driving loyalty

guests

Zonal’s Improving the Guest Experience and Driving Loyalty self-assessment

Answer a few short questions to identify how well your tech helps you to deliver incredible guest experiences that keep your customers coming back time and time again. At the end you’ll get personalised guidance which explains how you can leverage your customer data to offer personalised customer experiences.

Take our other self-assessments to see if you score just as well across other key areas.

1: Reducing administration tasks

Find out if your tech helps you remove manual tasks that sap time and resources, and enables you to improve speed and...

2: Driving revenue

Let’s focus on your bottom line, and examine how your tech helps you to drive additional revenue. In this quick but...

3: Speeding up service

Fast service is a key factor in improving the customer experience and turning more tables. Our third 5-minute...

4: Maximising margins

This assessment takes a closer look at how you can ensure your business is as profitable as possible, including your...